The SevenRooms Guest Experience & Retention Platform gives hospitality operators total control and a complete, 360° view of their guests, across both on- and off-premise dining. Armed with these critical insights – and automated tools that save your staff time – you’ll create experiences and build relationships that keep guests coming back for more.

Acquire:
First impressions matter. With SevenRooms guest experience software, you’re in control of your digital experience and your brand is always front and center. Our reservation software, waitlist platform, and online ordering system help you acquire guests directly, save money, capture more data and create meaningful relationships built to last.

Engage:
It’s go time. No matter who is at the host stand or working the floor, they’ll treat every guest like a regular. SevenRooms’ data-driven reservation, waitlist, and table management tools help your team stay one step ahead in service while maximizing covers and making better service easier. Plus, we ensure you can bring the same level of personalization and hospitality to your takeout operations.

Retain:
Say “welcome back” to more guests. With automated surveys, you can capture feedback fast to encourage online reviews for positive visits, quickly smooth over negative ones, and show every diner you care. But that’s just the beginning. With SevenRooms guest management tools, staying in touch between visits is easy — and automatic. Hyper-targeted promotions and profile-driven campaigns are all automated, so you’ll see repeat business skyrocket while you focus on other tasks.