Resy powers the world’s best restaurants, using technology to imagine the future of hospitality.
Resy is a hospitality technology platform that powers restaurants around the world and a consumer-facing reservation platform for passionate diners. Since its inception in 2014, Resy has created best-in-class software that elevates dining experiences and connects restaurants to a growing network of highly-engaged diners, with the powerful backing of American Express. Resy is a go-to destination for restaurant discovery, exclusive access, original content, and chef-driven culinary events. The amazing world of restaurants is just two taps away in the Resy app and at Resy.com.
Resy’s restaurant partners use Resy OS — a complete end-to-end technology platform — to run their businesses smarter and more efficiently. Resy OS takes into account pre, during and post service guest touchpoints to help operators deliver the best hospitality experience. Platform features include table management, wait list functionality, customized SMS text confirmations, guest feedback tools, reports and analytics for 360-degree visibility into operational performance, ticketing, PCI Level 1 compliant third-party credit card handling, and more.
Diners around the world rely on Resy for intel and access to the most exciting restaurants, from neighborhood favorites, to cult classics, to just-opened hot spots. Resy is a destination for restaurant discovery and booking all in one place, and Resy users get trends and tidbits delivered to their inboxes, invites to the coolest culinary events and the feeling of being an industry insider. Resy is more than an app, it’s a portal to the wonderful world of restaurants.
Custom Reservation Inventory:
Make your regulars feel like VIPs by providing them exclusive access to reservations during certain hours. Allow guests to choose where they dine (e.g. patio, chef's counter) by sharing custom & available table types during the booking flow.
Notify & Mobile Waitlist:
This feature extends your waitlist beyond the host stand and allows any guest to add their name to your waitlist from their mobile device. Guests will automatically get notified if a spot opens up. You can then message that guest via SMS to let them know you are ready to welcome them in.
Floor Plan Web Editor:
Set your restaurant up for successful service. Create, copy, and edit floor plans on your computer, customize your books, and leverage reporting to optimize your floor plans for changing seasons.
Consumer Web & App Booking:
Guests can book reservations through multiple partner platforms, and you know who they are thanks to Guest Intel shared across all your devices so you never have to ask.
Auto-Confirm Texts:
Customize and automate confirmation texts to save time and drive down no-shows.
Resy Pay:
Make paying the check easier and faster for everyone. Now your guests can view, pay, or split their checks directly on their phone via QR code, and even choose to use American Express Membership Rewards® points toward their meal.
Seat Optimization:
Automatically optimise table combos without overwhelming your front of house.
Maintain Control:
We’ve got you covered across all your devices no matter where you are, while enabling permissions that offer the appropriate levels of access for your team.
Guest Intel:
Welcome guests back and make them feel special with historical data at your fingertips. Build up your CRM with shared tags and notes for more moments to surprise and delight.
Private Guest Surveys:
Automated surveys collect private feedback from guests at digital scale. Get more visibility into the data without the public-facing review.
Reports & Analytics:
360-degree visibility into performance through customer insights and custom reporting.
POS Integration:
Leverage industry-leading reporting to evaluate your per person average spend by shift, reservation source, party size and more. Use this intel and sales forecasting to optimize your dining room and make strategic decisions about how to adjust menus, floor plan, and staff accordingly.
- Nationwide
